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General Terms and Conditions

We, TVS Motor Company Limited are the owners of this website "www.tvsmotor.com".

This website and related web sites contained herein (collectively, the "Site") make available information on TVS products, its services, and/or its various third-party distributors. The Site may also include information regarding its subsidiaries, controlled entities, affiliates and related parties belonging to TVS or entities being operated or managed by TVS.

Please read these General Terms and Conditions carefully. This General Terms and Conditions ("T&C" or “Terms” or "Agreement") is between You (“You” or “End User” or “User” or “Registered User”) and TVS Motor Company Limited ("TVS" or "Company" or "Us" or "Our" or "We").

By accessing this webpage and any pages thereof, you agree to be bound by these T&C. Usage of this webpage indicates unconditional acceptance of these Terms. If you do not accept these T&C, you must refrain from using the Site. The T&C must be read in conjunction with any applicable statues and regulations governing the usage of this Site.

Restrictions/Eligibility of user to browse through this webpage:

You warrant that you are competent to bind yourself to all the T&C of this web page and is not barred by the relevant statute from browsing this webpage. This webpage is not intended for or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

Use of the website:

    For using the website, you shall agree and undertake that:

  • Your usage of the webpage shall be strictly as per the applicable statute for lawful purposes and in accordance with these Conditions.
  • Will not host or upload any obscene, defamatory, or libelous photos or statements on the Site.
  • You shall not upload or display or publish any information which you do not have the right to use.
  • You will not post or host or upload anything which is offensive to the public or any third party or create any hatred or physical harm of any kind against any group or individual.
  • You shall not infringe any patent, trademark, copyright, trade secret, or other proprietary rights of TVS or any third party.
  • You shall not violate any law for the time being in force.
  • You shall not impersonate another person.
  • Upload/host software or emails containing viruses or files or folders or software which are designed to interrupt, destroy any system, data, or personal information.
  • You shall not interfere with the software in any manner provided in the Site.
  • Transfer or transmit the information provided in this Site.

In addition, you agree that you will not use spider, robot, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior written consent of TVS.

Contents:

The contents of this Site is provided solely to assist browsers in providing information on the products and services.

The Site does not facilitate or provide booking of the products or services. For product or service enquiries you have to directly contact the respective country distributor or you can write to the contact details provided in the Site for information. Neither any money is collected through this Site for products or services.

The products and services displayed on the Site may not be available for purchase in your particular Territory/locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular location. You should check with your distributor for the availability of specific products and services in your area.

We have not reviewed or verified the contents of the linked web sites. You have to independently access the same at your own risk.

Trademark:

The Site contains the name, trade and service marks, logos, devices of TVS and or the marks owned its patent, affiliate, holding, or subsidiary companies and licensed to TVS to distinguish its products (collectively referred to as TVS Intellectual Property). TVS Intellectual Property is protected from trademark and copying/simulation under national and international laws and shall not be reproduced, copied, or otherwise used in any manner whatsoever, on any material whether tangible or intangible, without the express prior written permission and consent of TVS. Without limitation, you must not use any of the said trade or service marks, either alone or in conjunction or combination or variation with other trade and service marks, logos, and devices.

Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of the trademarks without the written permission of TVS or such other party that may own the trademarks.

The images of products displayed in the Site are our Intellectual property and are registered as Trademarks and/or designed in India and in several international jurisdictions. Any use of the images of TVS, its products without our express consent in writing shall constitute infringement of our Intellectual Property Rights/registered Trademarks.

Copyright:

The Site, including each of its modules, is the copyrighted property of TVS and/or its various third-party providers and distributors. The information, text, graphics, images, photographs, videos, sounds, links, and all other information and software published or otherwise contained in the Site (“Information”) are either owned exclusively by TVS or licensed obtained by TVS from third parties. Information shall not be copied, distributed, displayed, reproduced, or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of TVS.

Without limitation you may not, without such approval from TVS, create derivative works from any part of the Site or commercialize any Information, products, or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party. Unauthorized use of the Site and/or the materials contained on the Site may violate applicable copyright, trademark, or other intellectual property laws or other laws. The use of such materials on any other web site or in any environment of networked computers is strictly prohibited.

Warranties:

The information, data, contents, images, and materials contained in this webpage, including text, graphics, links, or other items are provided "as is", "as available".

TVS strives to ensure the information is accurate and reliable, free from errors or information on good effort basis. You shall not construe the information provided on this Site or any material or link accessed through the Site as any sort or advise.

TVS does not warrant that this Webpage will be uninterrupted, error-free, or constantly available, or available at all or that any information on this Webpage is accurate, true, correct, or non-misleading, including without limitation, as to merchantability, non-infringement of intellectual property rights or fitness for purpose.

TVS shall not be held responsible for any non-availability of the Webpage due to technical reasons, operation maintenance, or for any reason beyond Our control.

Though we make all our endeavor to protect this webpages from any viruses, unauthorized access, modification, deletion, unplanned downtimes, cyberattacks, or other illegal use of this webpage however, we do not warrant for any kind warranty either, implied, expressed, or statutory including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

We will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with the Webpage. You acknowledge, by your use of this website, that your use of this website is at your sole risk; that you assume full responsibility for all risks associated in connection with your use of this Webpages.

TVS may suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.

Liability, Limitation, Disclaimer & Exclusion:

In no event shall TVS be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:

  • Your use of the Site or any linked web site; or
  • Your use of or reliance on Information or any other material accessed through the Site including via any linked Web Site including without limitation, loss or damage by way of loss of profits, loss of business opportunity or business interruption.

TVS is not liable for any loss (direct, or indirect) resulting from any action taken or reliance made by you on the information or any other material accessed through the Site including via any linked web site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material.

To the extent permissible under the law, we shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising in connection with this webpages or any linked/related webpages.

These limitations of liability apply not only to you, but also to anyone using this webpage on your instruction or to anyone making a claim on your behalf.

If you are dissatisfied with the use of the Site, or any of the products, services, contents of this Site, as the case may be, your sole and exclusive remedy shall be to discontinue use of the Site.

Indemnity:

You agree to indemnify and hold harmless us, and our subsidiaries, affiliates, parent / holding company, or their respective officers, directors, agents, partners and employees, from and against any and all liabilities, settlements, penalties, claims, causes of action, and demands (including any costs, expenses, or attorneys’ fees on account thereof) (collectively “Claims”) irrespective of the nature of the cause of such Claims, alleging loss, costs, expenses, damages or injuries (including without limitation Claims for any property damage, personal injury or death), arising in any way, directly or indirectly, made by any third party or penalty imposed due to or arising out of your breach of this T&C.

Linked websites:

The Site may contain links to other web sites. Those links are provided for convenience and information purposes only. TVS has not reviewed all of the information on these other websites.

You acknowledge and agree that TVS does not have any control over the content or availability of linked web sites and accepts no responsibility for the content, privacy practices, or any other aspect of linked websites.

Links with such websites should not be construed as an endorsement, approval, or recommendation by TVS or of any information, content, graphics, materials, products, or services referred to or contained on those linked websites. You shall access the linked websites at your sole risk.

No waiver:

The failure by TVS to enforce at any time or for any period any one or more of the T&C shall not be construed as a waiver by TVS or of the right at any time Variation in terms.

If any part of these T&C is declared invalid or unenforceable, all remaining T&C shall continue to be valid and enforceable.

Dispute resolution, governing law and jurisdiction:

Any and all Dispute/s, difference/s whatsoever arising under or in connection with this Agreement, either during the subsistence of this Agreement or thereafter, which could not be settled by parties through negotiations, shall be referred to the sole arbitration of a sole arbitrator to be nominated by the Madras Chamber of Commerce & Industry (MCCI), Chennai, India at the request of either party to this Agreement, and such arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or its statutory amendments, and in accordance with the MCCI’s Rules of Arbitration and Conciliation, or its amendments, in the English language.

These T&C and any disputes arising out of or relating to it or usage of the webpage or services will be governed by the laws of the Republic of India.

Subject to above dispute resolution clause i.e. the arbitration provisions, you agree that the courts at Chennai India shall have exclusive jurisdiction over such disputes.

Right to make changes/modifications/withdraw:

We reserve the right, at our sole discretion, to change, modify, add or remove portions/contents of these T&C at any time without any prior written notice to you. For this reason, we encourage you to review these T&C each time you visit or use our website.

TVS may withdraw the Site without further notice.

Termination of account:

TVS reserves the right, in its sole discretion, to terminate your access to any, or all Webpage and the related contents, or any portion thereof at any time, without notice.

Assignment:

We can assign these Terms of Service, in whole or in part, to any individual or entity we choose, at any time, without notice to you, in our sole discretion. You cannot assign this agreement.

Feedback/Enquiry:

In case of any feedback or enquiries, you may write to: